Shipping policy

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Shipping Policy

Order processing times are separate from the shipping times displayed at checkout.

All orders are processed within 2 to 7 business days, excluding weekends and holidays, after receiving your order confirmation email. You will receive another notification when your order has shipped.

Because many of our products are made to order, fulfillment time may vary depending on the product, order details, and peak times.

Delays due to carrier or postal service issues are outside of our control.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Orders over $100.00 qualify for free shipping.

Shipping option Estimated delivery time Price
Economy - $100.00 and up 5 to 8 business days FREE
Economy - 0 lb-5 lb 5 to 8 business days $4.90
Economy - 5 lb-70 lb 5 to 8 business days $19.90
Standard - 0 lb-1 lb 3 to 4 business days $6.90
Standard - 1 lb-5 lb 3 to 4 business days $9.90

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us with a tracking number you can use to check the status of your shipment. Please allow up to 48 hours for tracking information to become available.

If you have not received your order within 7 days after receiving your shipping confirmation email, please contact us at support@escapelimitations.com with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Shipping to P.O. Boxes may be limited depending on the carrier and shipping method selected at checkout.

Refunds, Returns, and Exchanges

Because many of our products are custom or made to order, we cannot accept returns or exchanges due to wrong size, color, design choice, or change of mind.

If your order arrives damaged, defective, has a manufacturing error, or is not the item you ordered, please contact us within 14 days of delivery at support@escapelimitations.com. Please include your order number and a photo of the item’s condition so we can review the issue and make it right.

For full details, please review our Refund Policy: https://escapelimitations.shop/policies/refund-policy

If you have any further questions, please contact us at support@escapelimitations.com.

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